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Happy agents result in happy customers
The world’s largest freelance marketplace Fiverr integrated Surveypal into Zendesk in order to track and optimize agent performance. As a result, Fiverr can better manage their staff and deliver exceptional CX.
Want to improve your customer service agent performance?
Measure and improve customer experience with Surveypal
Surveypal gives you the tools needed to successfully collect, understand, and act on your customer feedback. Our platform is intuitive, easy-to-use, and can be personalized to your business needs and concerns.
With over 10,000 happy users today, you can trust us.
Anticipate customer needs at every step of the journey
Surveypal makes it easy to monitor and proactively serve customers at each stage – from purchase to onboarding, to post service requests, and more.
Get the full picture with CRM integration
Customer feedback collected via Surveypal is automatically updated into CRM records. Measure key metrics including Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) all from the same platform.
Seamless integration with all major CRM systems, including:
Ready to learn how Surveypal can elevate your customer experience management?
We are at your service, with an experience of ten years.
We give our fullest support to Surveypal users by being there for you in chat, phone and email.
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Fiverr is the world’s largest freelance services marketplace for lean entrepreneurs to focus on growth and create a successful business at affordable costs.