Fully-integrated Customer Experience Management
Surveypal makes it easy to create cross-device surveys and syncs up responses with your Zendesk platform.
Send personalized surveys based on your Zendesk records
Set up dynamic survey questions and content based on your Zendesk customer data – including name, age, location, agent, and more.
Monitor customer feedback in real-time with Zendesk Explore
Surveypal responses automatically show up in Zendesk Explore, so that you can drill-down into your data and fully understand the customer experience.
Trigger automatic feedback notifications to your Zendesk Inbox
Set up triggers so that your team is notified every time customers make a request or provide feedback.