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Surveypal is trusted by 10,000+ Customer Experience Experts


Surveypal has allowed us to elevate our customer experiences by analyzing and taking support to the next level. I’m extremely impressed with both your product as well as with your customer support. The staff has offered much guidance before I even needed to reach out.


Sabrina Hamman, WSS, Client Services Manager

The smart approach to Zendesk surveys

More insights with CSAT, NPS and CES

Go beyond good and bad reviews. With Surveypal you get cus­tomer sat­is­fac­tion score CSAT, net promoter score NPS and customer experience score CES.

Easily measure individual staff performance

What gets measured gets managed. Surveys can be taken at the level of the individual ticket and report on overall team performance and individual agents.

Fast integration and easy onboarding

We value your time and deliver easy onboarding experience. You get full support and can start creating your first surveys within minutes.

Real-time feedback in Zendesk Insights

Capturing customer feedback is easy. Quickly point your survey data to the right place in and review feedback in your Zendesk Insights dashboard.

Surveypal is trusted by hundreds of companies including Clio, Deloitte, TransferWise, THINX, American Solar Direct and IKEA.