Customer experience surveys
for Zendesk

Improve customer service experience with Surveypal. Create branded customer experience surveys, map the responses directly into Zendesk and turn feeback into action.

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Monitor the customer experience in real-time straight from Zendesk

Integrate Surveypal into Zendesk to trigger follow up notifications, immediately respond to feedback, track down issues based on type, agent, facility, time of day, and more. Eliminate the need to simultaneously use multiple platforms by managing surveys and monitoring responses in real-time in Zendesk.

Surveypal provides us a better way to tailor the feedback we're sharing internally. We get much more accurate data about our agent performance to improve the customer experience.
Mike from Venmo
Mike Martello, Zendesk System Administrator
Venmo survey in mobile

Introduce the Voice of the Customer into Zendesk

Conducting your surveys via Zendesk allows you to easily track VoC metrics like NPS, CES, CSAT, and more to get insights that help you scale your business. Reports for your surveys are brought into Zendesk, allowing you to monitor them in real time.

Our customers use Surveypal to create experiences

Surveypal helps more than 10,000 users to implement survey solutions and Voice of the Customer programs into Zendesk and other platforms to boost their customer experience. Join other experts in creating better surveys for Zendesk and other platforms by trying it out yourself!

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Discover how Surveypal for Zendesk can help your business

Join other customer experience managers around the world who use Surveypal with Zendesk to listen to their customers. Managing your surveys inside Zendesk saves you time and makes customer experience management simpler.

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