Happy agents result in happy customers

The world’s largest freelance marketplace Fiverr integrated Surveypal into Zendesk in order to track and optimize agent performance. As a result, Fiverr can better manage their staff and deliver exceptional CX. Want to improve your customer service agent performance?

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Measure and improve
customer experience with Surveypal

Turn your customer feedback into action with Surveypal. Create branded customer experience surveys and map the responses directly into your CRM.

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Anticipate customer needs at every step of the journey

Surveypal makes it easy to monitor and proactively serve customers at each stage - from purchase to onboarding, to post service requests, and more.

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Get the full picture with CRM integration

Create CRM workflows based on customer feedback. You can also monitor customer experience with Zendesk, Salesforce or ServiceNow dashboards, or use Surveypal’s built-in reports and analytics.

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How to build a Voice of the Customer program in 5 steps

It's critical to know what your customers are doing and why. Measure the voice of the customer and integrate it into a continuous cycle of feedback.

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We have users in 1,177 cities

Companies across the globe trust Surveypal with their CX initiatives.

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Find out how customer experience managers around the world use Surveypal to capture the voice of the customer.

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